There are two methods to locate and download QR Codes / CSV Files for existing orders, "Option 1" is using the portal and "Option 2" is using the API.
Option 1
2. Click "Buy Data Bundles" > "Order History"
3. If you wish to do so, the orders can then be arranged in different formats by click either "Total", "Bundles", "Status" or "Order Date" depending on how you would like them ordered.
4. Once you have located the required order > Scroll to the right > Click on either the "CSV", "QR's" or "Information" button depending on which you require
Note; If a bundle has been ordered but not applied to an eSIM then it will sit in your bundle inventory, to view this order click the "Open Inventory" button
If the CSV is opened in Microsoft Excel, it can alter the format of the ICCID due to the embedded formula within Excel, please see this help article below;
Mr CSV File Doesn't Display Correctly
Option 2
The below assumes that you have already Located And Entered Your API Key
Please note; CSV's / QR's can only be returned for orders that have been assigned to an eSIM and so will have "assigned : true" against them.
1. Go to https://docs.esim-go.com/api/#get-/orders
2. Click "Try"
3. You now have all of your orders listed below along with all relevant data for each order > Scroll down to the order you require > Highlight and copy the "order reference" text
4. To download QR go to https://docs.esim-go.com/api/#get-/esims/qr/-reference-
To download CSV go to https://docs.esim-go.com/api/#get-/esims/csv/-reference-
Enter the order reference, the example used here is 4dcb2efe-c910-4ab6-acf1-7e617e82b18c > Click "Try" > Click "Download"
5. You should now have the requested file available to you
If the CSV is opened in Microsoft Excel, it can alter the format of the ICCID due to the embedded formula within Excel, please see this help article below;