We use two different SMDP+ platforms and the statuses can vary depending on which platform the eSIM has been generated from.
Every possible Profile Status
Platform 1:
Released - The eSIM is not installed. If there is a firstInstalledDateTime then the eSIM has been installed previously and then uninstalled again.
Installed - The eSIM is installed.
Downloaded - This is unlikely to be seen very often. It would be when the bundle has been delivered to LPA, but the eSIM has not yet been released.
Unavailable - Again this is unlikely to be seen. It would be when an eSIM has been withdrawn by the SMDP+ provider.
Platform 2:
Deleted - The eSIM has been uninstalled from the device.
Enabled - The eSIM is installed and turned on.
Disabled - The eSIM is installed on a device, but is not turned on.
Confirmed - The eSIM is reserved for downloading.
Released - The eSIM is ready for download and installation.
Error - Seen when installation has failed a number of times over a short period.
How to check the status of an eSIM
It is possible to check the status of an eSIM by using the portal (Option 1) or by using the API (Option 2).
Option 1
2. Click "View eSIMS" - all ICCID's are now displayed in the SIM Management screen
3. Scroll to the right on the SIM Management page > Click the "I" symbol on the corresponding eSIM
Note; If you know the ICCID of the SIM then you can type in the full or partial ICCID in the search box to filter out the remaining SIM's
4. The SIM status is now displayed. In this example the SIM is installed, if a SIM is not installed the status will read "released"
Option 2
The below assumes that you have already Located And Entered Your API Key
1. Go to https://docs.esim-go.com/api/#get-/esims/-iccid-
2. Enter the ICCID you wish to query > Click "Try"
3. The SIM information is returned. The status in this example is "released", meaning the SIM is not installed.